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A Message From thecatandkittenstore

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If you have received a error message with number:

error 27:
* AVS mismatch (address verification service).
The billing address provided does not match address on file with the credit cards issuing bank.
If you have recently moved?
Use your browsers "back button" to go back and enter your previous (old) address on the "Check Out) page and at bottom of page click "Ship to different address" to enter a new address during checkout.

error 2:
* Insufficient Funds
* Incorrect credit card number entered.
* Incorrect credit card expiration date entered.
* Incorrect Credit card Security Code number entered.

Other common errors:
(6)* the credit card number is invalid.
(7)* the credit card expiration date is invalid.
(8)* the credit card has expired.

Please use your browsers "back button" to go back and check and re-enter credit card information.
try you debit card later, or use a non debit credit card for your payment today, most times if you have just recently deposited monies to your debit card account the funds may not yet be available from your bank to purchase your order today.

Phone orders gladly taken!

1-866-459-MEOW (6369)
(M-F) 10:00 am to 4:00 pm est.

Note: If you do not reach a customer service representative right away, please leave your name and number so we may call you back promptly, as we are most likely assisting another cat loving customer like you!

email: contactus@thecatandkittenstore.com